Frequently Asked Questions
QUESTIONS ABOUT PRICES AND PAYMENT METHODS
If the purchase is made online, payment is made through a virtual TPV. If the purchase is made in person, payment is accepted via credit card and cash.
We can postpone your jump or give you a voucher valid for 6 months in case of justified cancellation; for any request of this type, it is best to contact us directly by email or phone.
Individual jump160€
Individual jump (resident)90€
Rappelling 100€
Rappelling (resident)60€
You can buy a gift voucher directly on this page: book.
After validating your order, a voucher will be sent to your email address, which you can print and give immediately. The holder of the gift voucher will have the possibility to book from the website or by phone during the following year to schedule their jump or rappelling on the date that suits them best, considering the opening days and hours.
PRACTICAL INFORMATION
Yes, there are facilities in the area for your convenience (bar with terrace space, and bathrooms). We have a welcome point to guide you and give you instructions.
No, access to the Tibetan Bridge of Canillo is by bus from the town of Canillo or by leaving the car in the Roc del Quer viewpoint parking lot. With the purchase of your ticket, bus transportation is free.
QUESTIONS RELATED TO JUMPS
The jump is possible from 14 years old and a minimum weight of 45 kg, up to any age if you are in good physical condition.
Jumpers under 18 must have parental authorization to fill out the information form sent by email when making your reservation and come accompanied by one of the parents and prove it with an identification document.
From 60 years old, a medical certificate of no contraindication is mandatory, dated less than 3 months.
In the case of jumping, a minimum weight of 45 kg and a maximum weight of 115 kg is recommended.
Plan approximately one hour to an hour and a half on site to fully enjoy the experience.
Comfortable clothing and close shoes. The rest of the material is provided by the organization. Avoid jewelry, watches, and any other object that can be lost during the jump.
Regarding contact lenses, you can jump with them on, although we cannot guarantee that they will not fall. Regarding glasses, it’s better not, unless you wear sports glasses with an elastic band adjusted to keep them securely in place. Keep in mind that we cannot be held responsible for any loss or damage.
No
Yes, there are: Pregnancy, people with hypertension, heart disorders, epilepsy, musculoskeletal system damage, neurological disorders, glaucoma, ocular hypertension, chronic ear diseases with balance alteration.
In addition, the jumper must not be under the influence of alcohol, drugs, or mindaltering medications.
Please, we recommend consulting your doctor before booking a jump if you are taking medication or are not sure if you are in condition to jump.
More information is available in the following document: DOWNLOAD REGISTRATION FORM
A medical certificate is only needed from the age of 60. If you have any doubts or think you may have any contraindications, you can contact us.
More information is available in the following document: DOWNLOAD REGISTRATION FORM
It is, as it is an outdoor activity.
We recommend that you book your jump in advance, especially on weekends and during peak times like July and August. For more information and reservations, click here
Jumps with your own camera are not possible for safety and organizational reasons. However, you can enjoy this service with images and videos recorded safely and professionally from an acrobatic drone, which will record the entire experience.
